# Can't open or uninstall Onyx.

**URL:** <https://forum.obsidiancontrol.com/t/cant-open-or-uninstall-onyx/5802>\
**Category:** Installers and Operating Systems\
**Created:** [July 27, 2019, 6:41pm UTC](https://forum.obsidiancontrol.com/t/cant-open-or-uninstall-onyx/5802 "2019-07-27T18:41:38Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Ben10](https://forum.obsidiancontrol.com/letter_avatar_proxy/v4/letter/b/439d5e/32.png) [@Ben10](https://forum.obsidiancontrol.com/u/Ben10)\
**Post date:** [July 27, 2019, 6:41pm UTC](https://forum.obsidiancontrol.com/t/cant-open-or-uninstall-onyx/5802/1 "2019-07-27T18:41:38Z")

</div>

Every time I try to open Onyx I get 2 errors(first error: fig 1, second error: fig 2), they appear behind the logo but I can just hit enter and they go away. When the program opens new, load and continue just lead to a never ending loading symbol and join doesn’t show my desktop even though both devices have x-net enabled and are on the same network. I’m running on Onyx 4.0.1006.0. I’ve tried uninstalling Onyx via the control panel but I get an error and I’ve tried running the clean up tool, it runs with no errors but nothing actually changes.

 ![Fig%201](https://forum.obsidiancontrol.com/uploads/default/original/2X/c/c7dc2739f757e6730988277012e0756096e7945d.png)  
 ![Fig%202](https://forum.obsidiancontrol.com/uploads/default/original/2X/8/88633625875f831af18d7e3c52c8aa05d06d290a.png)  
 ![Fig%203](https://forum.obsidiancontrol.com/uploads/default/original/2X/8/8b1eeadcdc126bb20d2643abc74a4eb2290134a0.png)