# clu can see ns8 but options are grayed out!

**URL:** <https://forum.obsidiancontrol.com/t/clu-can-see-ns8-but-options-are-grayed-out/8283>\
**Category:** NETRON\
**Created:** [February 17, 2025, 11:26am UTC](https://forum.obsidiancontrol.com/t/clu-can-see-ns8-but-options-are-grayed-out/8283 "2025-02-17T11:26:24Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![deflost](https://forum.obsidiancontrol.com/letter_avatar_proxy/v4/letter/d/49beb7/32.png) [@deflost](https://forum.obsidiancontrol.com/u/deflost)\
**Post date:** [February 17, 2025, 11:26am UTC](https://forum.obsidiancontrol.com/t/clu-can-see-ns8-but-options-are-grayed-out/8283/1 "2025-02-17T11:26:24Z")

</div>

hello, clu can see our ns8, but the options are not working. so how can we change this? thx

---

<div class="post-metadata">

**Author:** ![Edward](https://forum.obsidiancontrol.com/user_avatar/forum.obsidiancontrol.com/edward/32/5155_2.png) [@Edward](https://forum.obsidiancontrol.com/u/Edward)\
**Post date:** [February 17, 2025, 12:08pm UTC](https://forum.obsidiancontrol.com/t/clu-can-see-ns8-but-options-are-grayed-out/8283/2 "2025-02-17T12:08:26Z")

</div>

Hi @deflost

If CLU has discovered your NS8, but the options down the left side of CLU are greyed out, this suggests your NS8 is on an IP address/subnet mask that cannot be reached by your PC…

 ![image](https://forum.obsidiancontrol.com/uploads/default/original/2X/3/3aa6fb45f42298c0f5e1f51f18d2aa731a010252.png)

If you change your NS8’s IP address/subnet mask using CLU, or change your PC’s IP address, the options will then become available, to link you to the relevant NS8 webpage…

 ![image](https://forum.obsidiancontrol.com/uploads/default/original/2X/5/560719477c075b266329d8bb611824a0cfcd870d.png)

I hope this helps.

Edward