Error startup problem

Me dice que hay una previa sesión corriendo reinicie Windows y vuelva a intentar lo hago y me sigue mostrando el mismo mensaje no se cómo dejar de que corra el programa me sucedió en un momento en que PC se me pego y el software se cerro

It tells me that there is a previous session running restart Windows and try again I do it and it keeps showing me the same message I don’t know how to stop the program from running it happened to me at a time when my PC crashed and the software closed

Try shutting down the computer (not reboot/restart) and try to open Onyx again once you log back in. This should close any running instances.

Actually, it’s the other way around: Windows “Restart” should fix the problem, while the Windows “Shut down” doesn’t…