# Just Purchased a NX Wing // Missing SMPTE PARTS TIME RANGE? **URL:** \ **Category:** Hardware\ **Created:** [October 22, 2022, 11:05pm UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207 "2022-10-22T23:05:50Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Julianbell21](https://forum.obsidiancontrol.com/letter_avatar_proxy/v4/letter/j/b38774/32.png) [@Julianbell21](https://forum.obsidiancontrol.com/u/Julianbell21)\ **Post date:** [October 22, 2022, 11:05pm UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207/1 "2022-10-22T23:05:50Z")
I’m sorry to bother the forum I was wondering if there was a decent time estimate on how long it takes obsidian to send out the missing SMPTE part for my NX WING I just purchased … I’m not impatient just wanted to know around how long is a normal time range for this as I was unaware by the selling party of this issue with manufacturing supply chain … ---
**Author:** ![Matthias](https://forum.obsidiancontrol.com/user_avatar/forum.obsidiancontrol.com/matthias/32/70_2.png) [@Matthias](https://forum.obsidiancontrol.com/u/Matthias)\ **Post date:** [October 24, 2022, 4:32pm UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207/2 "2022-10-24T16:32:20Z")
We are supposed to get the required part in February, which would put these to be available some time in April. ---
**Author:** ![L1t7l3ph0o7](https://forum.obsidiancontrol.com/letter_avatar_proxy/v4/letter/l/b9bd4f/32.png) [@L1t7l3ph0o7](https://forum.obsidiancontrol.com/u/L1t7l3ph0o7)\ **Post date:** [November 3, 2022, 11:05pm UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207/3 "2022-11-03T23:05:42Z")
I’m missing the smpte parts from my m2go , where can you order the smpte parts? if you don’t mine me asking. ---
**Author:** ![Matthias](https://forum.obsidiancontrol.com/user_avatar/forum.obsidiancontrol.com/matthias/32/70_2.png) [@Matthias](https://forum.obsidiancontrol.com/u/Matthias)\ **Post date:** [November 4, 2022, 4:49am UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207/4 "2022-11-04T04:49:50Z")
where are you located? ---
**Author:** ![L1t7l3ph0o7](https://forum.obsidiancontrol.com/letter_avatar_proxy/v4/letter/l/b9bd4f/32.png) [@L1t7l3ph0o7](https://forum.obsidiancontrol.com/u/L1t7l3ph0o7)\ **Post date:** [November 4, 2022, 10:16am UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207/5 "2022-11-04T10:16:56Z")
Minnesota US ---
**Author:** ![Matthias](https://forum.obsidiancontrol.com/user_avatar/forum.obsidiancontrol.com/matthias/32/70_2.png) [@Matthias](https://forum.obsidiancontrol.com/u/Matthias)\ **Post date:** [November 4, 2022, 2:20pm UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207/6 "2022-11-04T14:20:49Z")
me too 🙂 where is this M2GO being used? All M-Series service was moved to Monkeywrench in Minneapolis, and they have all parts now. Call them and ask if they have the M-Series timecode pcb in their stock. [Monkey Wrench Productions](https://www.monkeywrenchpro.com/) ---
**Author:** ![L1t7l3ph0o7](https://forum.obsidiancontrol.com/letter_avatar_proxy/v4/letter/l/b9bd4f/32.png) [@L1t7l3ph0o7](https://forum.obsidiancontrol.com/u/L1t7l3ph0o7)\ **Post date:** [November 4, 2022, 10:21pm UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207/7 "2022-11-04T22:21:02Z")
cool, I know those guys well. thank you so much. been really wanting to do some timecode projects. ---
**Author:** ![Julianbell21](https://forum.obsidiancontrol.com/letter_avatar_proxy/v4/letter/j/b38774/32.png) [@Julianbell21](https://forum.obsidiancontrol.com/u/Julianbell21)\ **Post date:** [November 14, 2022, 2:34am UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207/8 "2022-11-14T02:34:30Z")
it says they are supposed to send me the parts. how much do you have the parts for? ---
**Author:** ![Matthias](https://forum.obsidiancontrol.com/user_avatar/forum.obsidiancontrol.com/matthias/32/70_2.png) [@Matthias](https://forum.obsidiancontrol.com/u/Matthias)\ **Post date:** [November 14, 2022, 4:16pm UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207/9 "2022-11-14T16:16:22Z")
Could take till June 2023. The chip is simply not available worldwide with delivery times exceeding one year. ---
**Author:** ![McGoo](https://forum.obsidiancontrol.com/letter_avatar_proxy/v4/letter/m/b4bc9f/32.png) [@McGoo](https://forum.obsidiancontrol.com/u/McGoo)\ **Post date:** [May 8, 2023, 5:02am UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207/10 "2023-05-08T05:02:29Z")
I just recieved my nx wing tried to register for the timecode parts but the web page doesnt exist [HTML Meta Tag](http://support.obsidiancontrol.com/timecodeparts) Suggestions? ---
**Author:** ![Watson](https://forum.obsidiancontrol.com/user_avatar/forum.obsidiancontrol.com/watson/32/250_2.png) [@Watson](https://forum.obsidiancontrol.com/u/Watson)\ **Post date:** [May 8, 2023, 5:17pm UTC](https://forum.obsidiancontrol.com/t/just-purchased-a-nx-wing-missing-smpte-parts-time-range/7207/11 "2023-05-08T17:17:05Z")
I just clicked on the link in your post and it took me straight to the website form. Maybe try again? Do you have any third party “blocker” settings that might be preventing you from getting to the form?