# Lightjockey backup creation error

**URL:** <https://forum.obsidiancontrol.com/t/lightjockey-backup-creation-error/2711>\
**Category:** LightJockey (Archive)\
**Created:** [April 30, 2017, 2:53am UTC](https://forum.obsidiancontrol.com/t/lightjockey-backup-creation-error/2711 "2017-04-30T02:53:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![arilius11](https://forum.obsidiancontrol.com/user_avatar/forum.obsidiancontrol.com/arilius11/32/1577_2.png) [@arilius11](https://forum.obsidiancontrol.com/u/arilius11)\
**Post date:** [April 30, 2017, 2:53am UTC](https://forum.obsidiancontrol.com/t/lightjockey-backup-creation-error/2711/1 "2017-04-30T02:53:53Z")

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Hello,  
I am having an issue with making library backup files on lightjockey 2. I normally make a backup every couple of weeks but I went to make one today and the size of the file shows 0kb at the bottom of the window and when I click to save it, it gives me an error window with no error code and it doesn’t save a backup. I don’t have a way to save my show currently and I made a lot of updates so I’m really hoping there’s a way to fix this without throwing away what I’ve added since my last backup. Thanks.

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**Author:** ![Martin\_Controller](https://forum.obsidiancontrol.com/user_avatar/forum.obsidiancontrol.com/martin_controller/32/1988_2.png) [@Martin\_Controller](https://forum.obsidiancontrol.com/u/Martin_Controller)\
**Post date:** [May 2, 2017, 9:49am UTC](https://forum.obsidiancontrol.com/t/lightjockey-backup-creation-error/2711/2 "2017-05-02T09:49:50Z")

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Try to save the back outside of the default program file folder as Windows is a lot more protective of that part now.
