2017 Martin M2GO- can i upgrade this desk to ONYX software??

ONYX Software
1

Hi there… i have a client that brought me a Martin M2GO HD to service and they complain that the software is lagging and sometimes it freezes.
I tried it, and not being a software that i´m used to (more of a Avo guy myself), i experienced the glitch … software is too slow and after a few minutes going around the Patch it frooze.
So i started to look for a software upgrade and checked that there was a FULL change of software ,service and branding of these desks. Now it´s Elation , not Martin.
My questions are:

  • Are the specs of the desk ok for the ONYX software?
  • Will i need some codes/licenses to upgrade all software/firmware?
  • What are the steps to upgrade to ONYX from this version.
    m2go
    m2go4000×1844 995 KB

I appreciate any help on this… thank you all .

2

You can install the last onyx 4.4.1193 without problem

Download the full OS file

3

You can upgrade this to the full OS 4.4.1193. The M2GO HD is fully supported and should not be slow at all.
Maybe there is a corruption on the SSD. The updated would fully wipe the desk.

https://support.obsidiancontrol.com/Content/Support/Downloads.htm

You can see the supported version and licensing here: https://support.obsidiancontrol.com/Content/Onyx/Onyx_Licenses.htm