I had some problems with Dylos nor correctly working after accidentally pressing alt+f4 so I de-installed Onyx and tried to install it again. Now every time the installer crashes with the error 1720.
This is the displayed error message:
what am I supposed to do?
additional information:
Win 10 version 2004
onyx version 4.4.1193.0
Cheers
Strange, could you send me your installer log file? In WIndows’ file explorer, enter %TEMP% in the address bar, and PM me the most recent MSI***.log file
For anyone also having the same issue, turning off anti-virus solved the problem.
which antivirus do you use?
Windows Defender
the only thing I did was disabeling my antivirus. In the MSI***.log file should be some form of hint on what the problem is. In my case this there was this line: “Laufzeitfehler in Microsoft JScript: Das Skript enthält schädliche Daten und wurde von Ihrer Antivirensoftware blockiert.” meaning that some script was blocked by my antivirus.
Well disable your antivirus for the install then.
