Chauvet zoom is backwards

I have installed 4 Maverick MK2 profiles, 2 Maverick Force2 profiles and 8 Rogue R2X Wash fixtures. All of them have the zoom reversed. I just downloaded the latest library, so I don’t think updating that will help. Is there a way for me to fix this?

Thanks

Which Onyx build are you using?

Unfortunately, this is a common issue with Chauvet documentation, that does not provide Zoom info, for Narrow/ Wide values…

Please report this via Profile Request form, according to the Onyx build you are using…

Regards,
Ofer Brum
Onyx Library Support

Thanks for your help…

Sorry, I am using an older M1 with the latest library for the legacy control consoles.

M1 is still supported by the latest library (July.05.2021)
Have you updated your console?
As said, please report these issues, via Onyx Library Request form:
https://support.obsidiancontrol.com/Content/Support/Fixture_Library.htm

Regards,
Ofer Brum
Onyx Library Support

I did update to the July.05.2021 and I filled out a request for the fixtures…

Thanks

Both your profile requests have been replied

Regards,
Ofer Brum
Onyx Library Support

Thank you, I have the files, but My M1 does not see them when I try to install them.

I have copied them to a flash drive and gone into the tools menu and selected “Update Fixture Library” Is this correct?

Try checking User library? Not the default manufacturer library

it’s a tab on the bottom when you’re adding a fixture

Already replied via Onyx Support…

Which build your console is running?
Make sure installer name has not been changed, added e.g. (1), (2)…