CITP Patch import stop

ONYX Bugs
1

Hi All,
I’m facing an issue with multiple Capture show i created.
I can correctly list in CITP all the fixture and make my import ready, but when i try to import all or import selected, the import process stop working.
Nothing is imported, only two plan page is added “Capture : Top” and “Capture : Front”.
After starting looking at the logfile, i found this issue, who look to be related with this issue.


|00004667|     00:00:37.1450366|[21204] ##FixtureLogic##C#16520#MxCommand::StartDatabaseTransaction:return||
|---|---|---|---|
|00004668|     00:00:37.1450366|[21204] ##FixtureLogic##C#16520#MxCommand::StartUndoLog:entry||
|00004669|     00:00:37.1450366|[21204] ##FixtureLogic##C#16520#CommandUndoData::StartUndoLog:entry||
|00004670|     00:00:37.1460342|[21204] ##Common##X#16520#StoredProcedure::Execute: Error||
|00004671|     00:00:37.1460342|[21204]      Code = 80040e14||
|00004672|     00:00:37.1460342|[21204]      Code meaning = IDispatch error #3092||
|00004673|     00:00:37.1460342|[21204]      Source = Microsoft SQL Server Native Client 11.0||
|00004674|     00:00:37.1460342|[21204]      Description = Could not find stored procedure 'WorkSpace.dbo.spUndo_StartCommand'.||
|00004675|     00:00:37.1460342|[21204] ##FixtureLogic##C#16520#EventDataQueue::RegisterEventData:entry||
|00004676|     00:00:37.1460342|[21204] ##FixtureLogic##C#16520#EventDataQueue::RegisterEventData:return||

I presume it’s more a bug than an issue with my show or configuration, this is why i posted here.
Do not hesitate to contact me if you need my source files.
Best,
Yannis

2

There’s indeed an issue with Capture import (any patch import, actually), which we recently fixed, look out for a new maintenance rollup soon

1 Like
3

Hello!
I have the latest onyx version for today. This problem persisted. Capture 2020 and 2021.
If the fixture model in the visualizer is rotated to the zero position (rotation x y z = 0), then the import runs without problems. Perhaps the conflict arises at the stage of formation of the 2d plan.

1 Like
4

checked on version 4.8.1237. as soon as I changed the rotation on all devices in captura - the import worked perfectly.
this is a bug. ought to be corrected. otherwise I worked the show in the visualizer, and then I have to change everything back.

5

Sorry Gert, but it’s still bugging. Could you please investigate? Waisting a lot of times doing my show on capture and having to make it again on Onyx. Thanks for your time.

6

Please PM me a Capture file that causes problems

7

I have the same issue today. Thanks for investigating !

8

At the end this issue come from a language problem. If you switch your system in US English it’s working.