Code meter shutting down randomly after 2,4,8h

ONYX Bugs
1

We are currently runnin onyx 4.10.1269
Current setup : nx-p nx-k, m-play, m2go dongle key
Os windows

For over 4 months+ and recently (3-4 weeks) we had liscence issues with our m2go liscence where it would cutoff mid show and we had to restart the software or use the console tester tool to make the liscence come back… Not optimal but ok. To solve the issue we though we would just buy a new liscence key from our local distributor but the problem keept recurring. We dont remember if its a windows update that caused our issues or whatever but recently… today… I found out that the codemeter service would be shutdown when our key liscence where not working (but nx-k and p yes). I then restarted the service from the window and everything was working! Yay. But 2h later the service stopped again… luckily it was faster to restart the service but idk what to do to fix this.

Any idea?

Putting this topic to help others

2

Just redid another check
Our problem occurred after someone other than us tech or Windows automatic update installed version 24h2.
Since that update we had all our problems.

Dont think we can update to onyx 4.30 since we still use our m-play. (unless it still works but not the liscence)
(Remembered that the m-play /nx-play view doesnt exist on 4.30)

Is my only option to downgrade windows?

Ill wait for anwsers this week because ill have to do a clean install

3

Yes, this issue is caused by 24H2; the M-Play will not work on 4.30.

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