Dylos 2D zone preview not working

I am running Dylos 4.8.1242 and the 2D dylos zone preview does not show anything but does work

I am wondering if its missing driver or something else here are my computer hardware

I dont have a dedicated GPU on this computer

I tried transparency - zone preview on/off
directX is version 12

I tried a new show file / no success result

now uninstalling and reinstalling everything even driver package

After reinstall and new showfile the problem still occurs

updated intel graphics same problem