DyLOS stopped working after upgrading to Onyx 4.30.1274.0

Hello,
I am having some issues with Dylos after updating to the latest onyx version.
I got these messages when I loaded the show file and now, DyLOS stopped working.


Even though you can see in the 2D plan that the source is visible, the image is not being displayed in the light fixtures.

It is definitely a DyLOS issue since I can operate the lights with the regular programmer.

I appreciate anybody who can give me some pieces of advice.

Thank you.

Toubleshooting:

  • I uploaded DyLOS Content HQ-26.Sep.2023
  • I updated Fixture Library
  • Onyx Premier Key
  • Onyx Version 4.30.1274.0
  • I updated to Windows 11 (Build 10.0.26100.0) 24H2

I had to roll back to version 4.10 and the problem got resolved.

Now, I am having the license issue since I am running an old onyx version with Windows 11 24H2.

I sent an email to support@obsidiancontrol.com to see if there is a patch to fix this otherwise I will have to roll back windows to previous version

Hi @Fjq08

Welcome to the forum. Thank you for also sending us an email to support@obsidiancontrol.com.

We responded to your email and are awaiting further information. Please reply on that email thread and we will be able to assist.

Please let us know if you have any questions.

Edward