I cant download onnyx i have tried everything. i keep getting the error code 27506
Hi @Noah
Welcome to the forum.
Sorry to hear you have had trouble installing Onyx. Thank you for providing the error code you have encountered.
Please navigate to this folder in File Explorer:
C:\ProgramData\Obsidian Control Systems\Onyx\DataStorage
Please then delete all items in this folder. Once removed, please try running the Onyx 4.10 installer again.
Please let us know if you have any questions.
Edward
i Tried to search for the C:\ProgramData\Obsidian Control Systems\Onyx\DataStorage file but nothing came up. i still have the same error
What folders do you see in File Explorer in this directory…
C:\ProgramData\Obsidian Control Systems\Onyx\
If you cannot see any folders in this directory, please go to Windows Settings > Apps > Installed Apps, and see if ONYX is listed. If it is, please uninstall it, and then try running the installer again.
unfortunaly none of these things worked i found obsidian control system package and uninstalled that and instaled it again but i did not work i still get the samme error code. Thanks for your help
Please could you confirm what folders you are seeing in this location…
C:\ProgramData\Obsidian Control Systems\Onyx\
Is the error you encounter always “27506”, or are you sometimes encountering a different error code?