Lost USB License Key

ONYX
1

Software Version: 4.2.1057
NX Console Type or PC OS Version: PC

Venue is using last version of ONYX that worked with mapped Showcockpit , 4.2.1057 , 4 Universes , 2 interfaces and 2 license keys . One of the license keys has been lost , so I have a few questions before I return to venue .

  • is it possible to have the license replaced without purchasing a new One Key and DMX interface ?

  • will the interface with missing One Key license allow me to have Universe 1 free and the other One Key + interface give me Universe 2 & 3 ?

  • is it possible to use Enttec Dmx device for Universe 1 and use One Key with

    interface for Universe 2 & 3 ?

Thanks for reading ,

Tom

2

On the Enttec, as far as I know no 3rd pary DMX devices are supported.

3

Hi @TDTLS

Welcome back to the forum.

What model of licence key has been lost, and what model of licence key is still connected to ONYX?

To confirm your current licence level, click on the button to the left of the ONYX command line. This will show you which licences are currently licenced.

Edward