M1 Console Issues

We are using a Martin M1 console. We recently tried to update our OS to ONYX, but it seems to not be compatible. After a couple weeks of use, the console suddenly will not read it’s license key. Do we need to go back to an older OS, and will any programming done with the ONYX OS transfer to the older OS? We’ve done some substantial programming since then, and I would hate to loose it all. Any advice would be greatly appreciated.

Corey Zachary
Smoky Mountain Opry