Hi,
We have one EN4 and two EP4’s daisy chained together using sACN. They are configured on a dedicated 172.x class C network and have largely been working without issue for a long while (we’ve had other issues but that is unrelated to this).
Recently we had a power cut for several hours after which the last EP4 in the chain (the least accessible ceiling one of course) has started to have issues with the web access; multiple javascript errors are being thrown (sorry, I don’t have the errors to hand at the moment; it’ll be a few days before I’m back on site to get them). This means that the menu doesn’t work, and neither to any pages that use dynamically loaded content (e.g. the run cue page).
I’ve powered down and restarted that EP4 several times and also updated to the latest firmware/image (2.6); however nothing seems to have resolved the situation. I’m not sure what other options I may have at this point and I think the next step will be to perform a factory reset?
Is there anything else I can try before I have to resort to the ultimate move?
Thanks
