Onyx Elite Licence

Software Version: 4.4.1186.0
NX Console Type or PC OS Version: windows 10

Just installed an elite licence into an existing installation and the licence has not unlocked any channels, should be the first 8 as I understand. Is this because the version is oldand the onyx key does not recognise it?

I have fixtures on this file that are custom and do not want to update the software.

Any help is appreciated

Correct, the essential/premier/elite licensing model was introduced with 4.6, so older software won’t recognize these keys.

Great

Usb Keys don’t apply to consoles but pc only