Hello! I’m using Obsidian Onyx and keep getting this error on launch:
It used to appear only after a reboot, but now it shows up every time I launch the program.
After clicking OK on the error a few times, it eventually stops showing and the program works — until the next time I open it.
I’ve tried:
- Reinstalling Obsidian Onyx
- Running the official repair script from the forum
- Fully uninstalling and reinstalling SQL Server LocalDB
The error persists. Any help would be greatly appreciated.
Software Version: 4.10.1271
NX Console Type or PC OS Version: PC OS Version
Hi @smootha
Thank you for your description of the issue.
Firstly, please try updating your PC to ONYX 4.30.1274, which is the latest release version, available to download from the link below…
https://files.obsidiancontrol.com/s/Onyx_4_30_1274/download
Installation instructions can be found here…
https://support.obsidiancontrol.com/Content/Getting_Started/Install_Guides/Installing_Onyx_on_PC.htm
If you encounter any other popups or error messages during installation or whilst starting ONYX, please either post screenshots of them here, or email them to support@obsidiancontrol.com. We will then be able to investigate further.
Edward