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[Watson]

Just curious, but how did you submit the request for your fixtures?

Did you use the following link and submit all required documentation?

https://form.jotform.com/81073750101141

Also it is my understanding that they are still developing LJ. Take a look at the following posts from Matthias.

@Matthias

I’ll try to post a revised installer some point next week that will also include support for the new LJ Keys that will ship with Elation’s rebranded LJ Kit starting in January.

@Matthias

A new version was build to correct this.
You can download it on the product page

elationlighting.com

LIGHTJOCKEY 2

LightJockey 2™ is a flexible, easy-to-use Windows-based controller package that includes a USB Interface Box (laptop not included). One of the industry’s most popular PC-based controllers for well over a decade, LightJockey 2™ offers lighting…

Hope this helps,

Watson