This probably depends on where the console is purchased from and if it sits on a distributors shelf for a period of time verse being shipped straight from Obsidian. My experience has been that any console has come pre-loaded with the current software at time of shipping. So, it has always been either current or one version back. Might be worth asking where the console is coming from and reaching out. Probably not the exact answer you want. Other options are to ship console to you and you can load file / update as needed and then send to client.
Last NX1-16 we put in was running latest which was nice for the install. I would prefer to build the file on the actual desk vs remote but unfortunately won’t be happening for this one
Will hunt down where the console is coming from so I can match versions and save on guiding the client on updating over a Zoom Call.